Impetus in association with a leading peripherals company had developed a queue management system to a most reputed private bank to improve the productivity of their employees by engaging them to cater multiple banking services to the customers. In turn, it also aimed at improving the customer satisfaction by reducing his/her wait time.
Same bank has bought a digital signage system which should display scheduled advertisements when the queue gets into idle state. The requirement of the bank is to integrate the queue management system and digital signage system developed in heterogeneous technologies and platforms. Impetus proposed the architecture for the integration of these systems and implemented it.
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